We stand by you as you take your brand a step further. Our Support Experts and Training Department is always at your service during critical times with our multiple language support for all the training & support needs of your brand.
Support requests created on Setrow panel are delivered to our training and support department in writing. All received requests are checked by our support staff and responded within the SLA period. All records received though our ticket system are stored retrospectively, and you can check the record you want instantly. This is the most commonly preferred support method.
You can contact us by calling our call center on 444 62 45 (MAIL) whenever you like and share your requests with our support experts verbally. When required, our experts can connect to your computer via our licensed remote desktop application, and offer solutions for your support requests instantly.
All Setrow customers have the right to receive online training free of charge. Through the online trainings planned by our training experts designed specifically for you, all details concerning use of products are explained, and all your questions are addressed.
Our customers have 24/7 access to our video tutorials that we have prepared to offer information whenever needed. Thanks to our video tutorials, you can also get all the details about product use and refresh your knowledge as you wish.